At Prime Hub Steel, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you browse our website, contact us, or make a purchase. Our aim is to keep the process clear, straightforward, and respectful of your privacy rights.

1. Information We Collect

When you engage with our website or services, we may gather the following information:

• Personal Information: your name, phone number, email address, billing/shipping address.

• Order & Transaction Data: purchase details, payment confirmations, invoices, and communication records.

• Website Usage Data: IP address, browser type, pages visited, cookies, and interaction patterns used to optimize site performance and security.

We only collect information essential for processing your orders, delivering our services, and enhancing your overall experience.

2. How We Use Your Information

Your information is used exclusively for:

• Processing and delivering your steel products or related services.

• Providing order updates, invoices, and customer assistance.

• Enhancing website performance, user experience, and service quality.

• Sending important notifications regarding orders, product availability, or policy updates.

We never sell, share, or trade your personal information with unauthorized third parties.

3. Sharing of Information

We may share your information only with trusted and necessary third-party partners, such as:

• Logistics & Delivery Providers – to ensure your steel products reach the correct destination.

• Verified Payment Gateways & Banks – for payment verification and transaction processing.

• Legal Authorities – if required by law, regulation, or official request.

All partners operate under strict confidentiality and security standards.

4. Data Protection & Security

Prime Hub Steel implements strong security measures to protect your data, including:

• SSL-encrypted website browsing.

• Secure bank or online transfer options for improved payment safety.

• Controlled internal access to customer information.

• Regular security evaluations and system updates.

While no digital system can guarantee complete security, we continuously work to strengthen our protections.

5. Your Privacy Rights

You are entitled to:

• Request access to the personal information we maintain about you.

• Update or correct your details.

• Request deletion of your data, when permitted by law.

• Opt out of promotional or non-essential communications.

You can exercise these rights anytime by contacting us at support@primehubsteel.com.

6. Cookies & Tracking Tools

Our website uses cookies and tracking technologies to:

• Improve browsing experience

• Analyze traffic and optimize website performance

These cookies do not access your personal files or devices. You can manage or disable cookies through your browser settings at any time.

7. Data Retention

• Transaction and order records are retained as required by U.S. business and tax regulations.

• Other personal information is kept only for as long as it is needed to fulfill the purposes described in this policy.

8. Updates to This Privacy Policy

We may revise this Privacy Policy occasionally. Any changes will appear on this page with the updated effective date. By continuing to use our website or services, you agree to follow the most recent version of this policy.

9.contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Prime Hub Steel
8610 Grand Caillou Rd, Dulac, LA 70353, USA
Tel: +1 (985) 347 5332
Email: support@primehubsteel.com