Payment Policy

At Prime Hub Steel, we operate with a transparent, secure, and reliable payment system to protect our customers and ensure smooth order processing. This Payment Policy outlines all accepted payment methods — including newly added secure online card payments through Stripe — and the standards we uphold for safe, traceable, and compliant transactions.

Accepted Payment Methods

1. Credit/Debit Card Payments via Stripe (Newly Added)

Customers can now make secure online payments using major credit or debit cards, including Visa, Mastercard, American Express, Discover, and others, powered by Stripe, our official payment gateway.

Stripe is selected for its:

  • Industry-leading encryption and fraud protection (PCI-DSS Level 1 compliant)

  • Instant authorization and payment confirmation

  • Zero card data exposure to Prime Hub Steel

  • Advanced safeguards against unauthorized access and chargeback abuse

This provides a fast, convenient, and fully secure checkout experience directly on our website.

2. Bank Transfer (Preferred Method)

Direct wire transfer to our verified U.S. business account.

Why this remains our preferred option:

  • High traceability and documented audit trail

  • Quick verification and delivery scheduling

  • Secure bank-to-bank communication

  • Eliminates risks associated with counterfeit or third-party payments

Bank transfers allow us to process orders faster and plan delivery without delays.

3. Cashier’s Check / Certified Check

Accepted for local or regional orders upon prior arrangement.
All checks must clear full verification before any product is released or dispatched.

4. Corporate Purchase Orders (For Approved Business Accounts)

Available for qualified corporate clients with established credit terms.
Requires a signed purchase agreement and verified credit approval.

Why We Recommend Bank Transfers

Although we support multiple payment options, bank transfer remains the most secure and efficient method. It offers:

  • Traceability & Documentation – Each transaction is backed by clear, official banking records for full transparency.

  • Faster Processing – Bank wires clear more quickly, enabling quicker order confirmation and dispatch.

  • Lower Fraud Risk – Reduces exposure to payment disputes, chargebacks, and fraudulent transactions.

  • Compliance Ready – Fully aligned with U.S. financial regulations and easily auditable when required.

This method ensures maximum security while helping us deliver your order without delay.

Payment Terms

Payment Timeline

  • Full payment is required before order processing and delivery, unless alternative terms are formally agreed upon.

  • For corporate clients with approved credit arrangements, payment deadlines are specified in the signed purchase agreement.

Currency

  • All transactions are conducted in U.S. Dollars (USD).

Invoice Issuance

  • An official invoice is issued upon order confirmation.

  • Invoices include product specifications, delivery charges, and the total payable amount.

Payment Confirmation

  • Orders are processed only after payment is confirmed by our finance team.

  • Customers receive written confirmation verifying payment and order activation.

Security & Compliance

Anti-Fraud Measures

Payments are accepted exclusively through:

  • Bank transfer

  • Stripe credit/debit card payments

  • Cashier’s or certified checks

  • Approved corporate purchase orders

We never request payment via personal accounts, unverified platforms, or third-party wallets.

Verification Process

Non-digital payment instruments, such as checks, are subject to verification prior to the release of goods.

Regulatory Compliance

All transactions comply with U.S. financial regulations, AML policies, and FTC consumer protection standards.

Non-Payment & Delays

  • Orders not settled within the agreed timeframe may be canceled.

  • Payment delays may affect delivery schedules, as shipments are dispatched only after funds are cleared.

  • For corporate accounts with credit terms, late payment fees may apply in accordance with contractual agreements.

At Prime Hub Steel, offering both Stripe credit/debit card payments and traditional banking options allows customers to choose the method best suited to their operations. By following this Payment Policy, every transaction is secure, traceable, and professionally managed from start to finish.

Note:

 For invoice-based bank transfer instructions or assistance with Stripe payments, please refer to your invoice or contact our finance department at:
📧 Support@primehubsteel.com

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